Condiciones de Uso

Pronto en Español.

THESE TERMS AND CONDITIONS apply to your purchase and/or use of the website ( and services of ABAilar. ABAilar is a business, run by Lucrecia Arroyo Macias, with trading address at 7 Banning House, Windlesham Grove, London SW19 6AF (“we” or “us”).

By using our website, you agree to these terms and conditions. When you make a purchase on our website, you will be asked to agree to these terms and conditions. This creates a legally binding contract between you and us.


We offer educational services via the website to students, individuals, and other professionals to become certified behavioural analysts, and/or gain theoretical and practical knowledge in behaviour analysis, as well as consultation to develop behaviour analytic programmes (the “Services”). We provide the Services through courses, supervision, consultation and the provision of content on the website.

The Services are as described on our website. They include, but are not limited to:

  • Video content

  • Courses (some of which are live, some of which are pre-recorded)

  • Monthly meetings to review certain topics

When you agree to purchase our Services, we will send you documentation to confirm the scope of the Services (the “Order Confirmation”). This will include the price.

You are required to make payment for the Services by bank transfer to the account details provided in the Order Confirmation. We also accept payment via PayPal, and this payment can be made on our website. Once payment is received, the Services shall commence. We are not obliged to provide you with any Services unless and until payment has been received in full.

In the event that we agree payment instalments with you, and you fail to make such payment on time, we are entitled to charge interest at a rate of 5% per annum above the Bank of England base rate, from time to time, accruing daily and/or suspend the Services to you until payment is made.

We may change the Services from time to time to deliver the best possible service to you, or because we have to due to law or regulation.

You acknowledge and agree that everything associated with the Services, including advice, training methods, techniques, documentation and other materials provided to you (“Our Property”), are our exclusive property and you may not copy, transfer or provide to a third party any of this information. Doing so is a breach of these terms and conditions, and will entitle us to terminate these terms and conditions immediately (without providing you with a refund) and to take appropriate legal action (including seeking equitable remedies).

It is your responsibility to make use of the Services you purchase. We accept no responsibility for your non-participation, and have no duty to refund you any amounts paid or payable for Services in which you have not participated.


We are under a legal duty to supply the Services in conformity with these terms and conditions. If you decide to end these terms and conditions for a reason set out below, we will refund you in full for any part of the Services which has not been provided, in the event that:

  • we have told you about a significant change to these terms and conditions or the Services (other than to reflect changes in relevant laws and regulatory requirements or to implement minor adjustments and improvements) which you do not agree to;

  • we have told you about an error in the price or description of the Services and you do not wish to proceed;

  • there is a risk that supply of the Services may be significantly delayed because of events outside our control;

  • we have suspended the Services or notify you we are going to suspend it; or

  • you have a legal right to end the contract because of something we have done wrong.

If you choose to terminate these terms and conditions and we are not at fault, then we will retain all payment instalments already received and charge You with the remaining balance to be paid in full (if you are paying via payment plan), such amount to be due within 14 days from your notice to terminate.

If you have any questions or complaints about the Services, or if you wish to exercise your right to cancel these terms and conditions, please contact us at

If you are a consumer in the European Union, by default, and where applicable, you also have a legal right to a “cooling-off” period within which you can cancel the contract for any reason, including if you have changed your mind, and receive a refund. The period begins once we have provided you with the Order Confirmation, and ends 14 calendar days later. This cooling off period only applies in relation to the value of the services that you have not already consumed as part of the Services. This cooling off period does not apply to those elements of the Services in which you have already participated, nor does it apply to any digital content provided as part of the Services. In particular, the cooling off period does not apply to any digital and/or pre-recorded content provided to you at the start of the Services.

We may immediately terminate these terms and conditions and remove you from the Services if your conduct is in our sole opinion inappropriate, disrespectful, discriminatory, abusive, offensive or otherwise unacceptable, or if it amounts to your breach of these terms and conditions, or if you provide us with information that is necessary for us to provide the Services within a reasonable time of us asking for it, or if you do not make any payment to us when it is due and you still do not make payment within 14 days from our payment reminder. You agree that your exclusive remedy in such a scenario will be a claim for a pro-rated refund of the amount paid to participate in the remainder of the Services, which may be subject to deductions for our reasonable compensation costs and expenses.

In the event that we withdraw the Services, we will refund any sums you have paid in advance for the Services which will not be provided.


We provide an dissemination forum where you can express your views, ask questions of your peers and share support during your studies. This will be provided via a Facebook group, or as part of discussions during webinars. An opportunity for academic discussion may also be provided on Instagram, Twitter and LinkedIn. When participating in the dissemination forum, you must comply with our acceptable use policy, set out below.


Our acceptable use policy is set out within this section.

You must not use the website to do any of the following:

  • Break any laws or regulations

  • Do anything fraudulent, or which has a fraudulent effect

  • Harm or attempt to harm minors

  • Do anything with material that does not meet our content standards (these are listed below)

  • Do anything with unsolicited advertising material (known as spam)

  • Transmit any data or material that is harmful to other programs, software, or hardware (for example, viruses, Trojan horses, worms, etc.)

  • Copy in any way or re-sell any part of our site (unless we allow it under these terms)

  • Interfere with or damage any part of our site, equipment, network, software, or storage arrangements

Here are our content standards. They apply to all material that you contribute to our website.

You must follow these standards carefully, but please also follow the spirit of them.

Your contributions must be:

  • Accurate (if they are factual)

  • Genuine (if they state opinions)

  • Within the law

Your contributions must not be:

  • Defamatory, obscene, or offensive

  • Likely to deceive, harass, annoy, threaten, or invade someone else's privacy

And they must not:

  • Promote material that is sexually explicit

  • Promote violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation

  • Infringe anyone else's intellectual property

  • Be used to impersonate anyone, or misrepresent anyone's identity

  • Encourage or assist anything that breaks the law


We do not, under any circumstances, warrant or guarantee any specified results, or any goals reached by you. Results that you achieve are in no way, shape, or form, guaranteed by us. You acknowledge that results vary based on individual circumstances and the time and effort put into the Services by each individual client.

You allow us to publicly use and disseminate your testimonials. If we request permission to use your transformation photographs, we may use these on social media and in our marketing material, including on our website.


We will need to obtain and process your personal data as part of tailoring the Services to your needs and requirements. For further information on how we handle your personal data, please refer to our privacy policy (Políticas de Privacidad y Cookies).


You have permission for temporary use of our website, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

You must treat all identification codes, passwords, and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

If you allow anyone else to use our website, you must make sure that they read these terms first, and that they follow them.

Only use the website as allowed by law and these terms. If you do not, we may suspend your usage, or stop it completely.

We frequently update the website and make changes to it, but we do not have to do this, and material on the site may be out-of-date. No material on the website is intended to contain advice, and you should not rely on it. We exclude all legal responsibility and costs for reliance placed on the website by anyone.

By using the website, you agree to us handling this information and confirm that data you provide is accurate.


Our liability under these terms and conditions is limited to the price paid by you for the Services.

We are not responsible to you for any unforeseeable loss and damage. We are not responsible for loss or damage you suffer that is an unforeseeable result of our breaking this contract or our failing to use reasonable care and skill. To the extent permitted by the law we, our employees, representatives and agents are not responsible for any physical or non-physical damages sustained as a result of the involvement in the Services or any content provided as part of the Services, which is advisory and supportive only, and you bear sole responsibility for their use and implementation. Views expressed by any third parties (including guest speakers and coaches) are their own and we disclaim all liability for advice given or views expressed during the provision of the Services. We are not responsible for delays outside our reasonable control. If the Services (or any element of the Services) is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.

Nothing in these terms and conditions shall exclude any liability under the law that cannot be excluded, including death or personal injury caused by negligence.

The parties hereby agree that these terms and conditions, and any non-contractual obligations arising hereunder, shall be governed by the laws of England and Wales, and the courts of England shall have exclusive jurisdiction.

These terms and conditions represents the entire understanding and agreement between the parties with respect to the subject matter of these terms and conditions, and supersedes all other negotiations, understandings, and representations, if any, may by and between the parties. No representation, inducement, promise or agreement, oral or otherwise, if any, not embodies in these terms and conditions or any other agreement related to these terms and conditions and expressly references herein is of any force and effect.